Going Paperless: Enhanced online loans

Join us as we discuss the launch of our enhanced, fully-electronic retirement plan loan process. This new process, which will apply to all loans requested in the near future, will:

• Offer a faster, simplified, paperless process for plan loans
• Enable participants to request a distribution online at their convenience, even outside of standard “business hours”
• Allow for check or direct deposit payment methods
• Provide greater transparency for you and plan participants, with timely email notifications and the ability to track a loan’s status online from start to finish
• Reduce processing time by eliminating the need to shuffle paper forms from participants to plan sponsors to us
• Allow for pre-approved processing or for plan sponsor approval

Webinar Slides
Webinar Recording

Presenters:
Lisa Francis
Director, Customer Experience Strategy
Ben Healy
Assistant Vice President, Operations